Asked by Nasha Kelly on Apr 27, 2024
Verified
Which technique will best communicate to a patient that the nurse is interested in listening?
A) Restating a feeling or thought the patient has expressed.
B) Asking a direct question, such as "Did you feel angry?"
C) Making a judgment about the patient's problem.
D) Saying, "I understand what you're saying."
Listening
The active process of receiving and responding to spoken (and sometimes unspoken) messages.
Restating
The act of repeating or paraphrasing what someone else has said to ensure understanding or to provide clarity.
Direct Question
A straightforward inquiry that aims to elicit a specific response, typically used in assessments or interviews.
- Master the application of therapeutic communication tactics in multiple clinical contexts.
Verified Answer
ZK
Zybrea KnightMay 03, 2024
Final Answer :
A
Explanation :
Restating allows the patient to validate the nurse's understanding of what has been communicated. Restating is an active listening technique. Judgments should be suspended in a nurse-patient relationship. Close-ended questions such as "Did you feel angry?" ask for specific information rather than showing understanding. When the nurse simply states that he or she understands the patient's words, the patient has no way of measuring the understanding.
Learning Objectives
- Master the application of therapeutic communication tactics in multiple clinical contexts.
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