Asked by Mayce Herrington on May 25, 2024
Verified
Which statement is TRUE?
A) Today's business environment is so aggressive that demonstrating good etiquette is often seen as a sign of old-fashioned business practice and is a sign of weakness.
B) An employee's professionalism is determined mostly by his or her attire and manners.
C) Employees who demonstrate professionalism tend to identify problems and fix them rather than complain about them.
D) Your professionalism in the workplace is a quality that exists independently of your communication skills.
Professionalism
The exhibition of behaviors and attitudes that are considered appropriate and effective in a professional setting.
Etiquette
The customary code of polite behavior in society or among members of a particular profession or group.
Communication Skills
The ability to convey information effectively and efficiently through verbal, non-verbal, and written mediums.
- Comprehend the role of professionalism and etiquette in business communication.
Verified Answer
TT
TH?CH Tr??ng B?oMay 25, 2024
Final Answer :
C
Explanation :
The statement that employees who demonstrate professionalism tend to identify problems and fix them rather than complain about them is true. This shows that professionalism is not just about appearance or communication skills, but also about problem-solving and a proactive attitude. The other options are not true - demonstrating good etiquette is still valued in today's business environment, attire and manners are not the only factors that determine professionalism, and communication skills are a vital part of demonstrating professionalism.
Learning Objectives
- Comprehend the role of professionalism and etiquette in business communication.