Asked by Kaitlyn Munger on Jun 15, 2024
Verified
Which of the following sentences best displays the "you" attitude?
A) As soon as you tell us the size you want, we can ship your order.
B) What size do you need?
C) We can't process your order without knowing the size.
D) You didn't indicate a size so we can't process the order until you do.
E) Please fill out the enclosed card indicating color and size, and your order will ship immediately.
"You" Attitude
A communication style that focuses on and prioritizes the needs, interests, or preferences of the audience or recipient.
- Acquire knowledge of the "you" attitude principles and how they enhance communication efficacy.
Verified Answer
MG
marissa grantJun 18, 2024
Final Answer :
E
Explanation :
E)By not placing blame on the customer for failure to indicate size, the "you" attitude is being used. Using the "you" attitude means emphasizing what the writer can do for the audience without assigning blame.
Learning Objectives
- Acquire knowledge of the "you" attitude principles and how they enhance communication efficacy.
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