Asked by Divya Patel on Jun 17, 2024

verifed

Verified

Which of the following is TRUE about social media in business?

A) It reduces the amount of control that businesses have over the content and the process of communication.
B) It creates barriers in the organizational hierarchy.
C) It discourages customer participation.
D) It makes it challenging for networks to collaborate.

Organizational Hierarchy

The arrangement of individuals within an organization in levels of importance or rank, often depicted in a pyramid structure.

Social Media

Digital platforms that enable users to create, share, and engage with content and participate in social networking.

  • Recognize the impact of social media on business communication.
verifed

Verified Answer

MB
michael brianJun 22, 2024
Final Answer :
A
Explanation :
Social media allows for more user-generated content and direct communication between customers and businesses, which can be difficult for businesses to control.