Asked by Kirsten Landsverk on May 22, 2024
Verified
Which of the following is true about internal-operational communication?
A) It mainly includes the orders and instructions that supervisors give to their employees.
B) It mainly includes a business's communication with its suppliers.
C) It mainly includes a business's communication with its customers.
D) It mainly includes a business's communication with government agencies.
E) It mainly includes the instructions that supervisors of a company give to vendors.
Internal-operational Communication
Communication that occurs within an organization, focusing on its operations, procedures, and updates.
External-operational Communication
Communication that occurs between a business and external parties, such as customers or partners, focusing on operational subjects.
Personal Communication
Direct interactions between individuals, whether face-to-face, over the phone, or through digital means, often characterized by immediacy and personal context.
- Understand the definitions and applications of internal and external operational communication within an organization.
Verified Answer
Learning Objectives
- Understand the definitions and applications of internal and external operational communication within an organization.
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