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Asked by stefan quintana on May 23, 2024

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Which of the following is not considered a routine and positive message?

A) Technical support
B) Rejecting suggestions and proposals
C) Replies to routine business matters
D) Good news announcement
E) Thank you notes

Routine Message

A type of communication that conveys regular, everyday information or procedures within an organization.

Positive Message

A communication that conveys optimistic, encouraging, or constructive information.

Thank You Notes

Written expressions of gratitude, conventionally sent to acknowledge gifts, hospitality, or special efforts made by others on one's behalf.

  • Recognize different types of routine and positive messages and their purposes.
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Verified Answer

AB
allproducts businessMay 29, 2024
Final Answer :
B
Explanation :
B)Much of your daily business communication will involve routine and positive messages, including routine requests for information or action, replies on routine business matters, and positive messages such as good-news announcements and goodwill messages, from product operation hints and technical support to refunds and ordering glitches.

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