Asked by Clara J. Gomez on Jun 30, 2024
Verified
Which of the following is an example of filtering?
A) The manager confused her secretary.
B) Bob didn't tell his employees about their impending layoffs.
C) Sarah misunderstood her boss's memo.
D) Ralph sent an email directly to the vice president to explain the sudden decrease in sales.
E) All of the above
Filtering
The process of modifying or withholding information as it passes through different levels or channels within an organization, which can distort the message received.
- Comprehend the notion and impacts of filtering communication within organizations.
Verified Answer
AV
Aynara VelosoJul 01, 2024
Final Answer :
B
Explanation :
Filtering refers to the deliberate manipulation or withholding of information to manage a person's reactions. In choice B, Bob's action of not telling his employees about their impending layoffs is an example of filtering because he is withholding information, likely to manage their reactions or to control the situation.
Learning Objectives
- Comprehend the notion and impacts of filtering communication within organizations.
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