Asked by Willis Jones on Mar 10, 2024

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Which of the following is an effective tool for measuring client satisfaction?​

A) An evaluation survey​
B) ​Single-subject research
C) ​A rapid assessment instrument
D) ​Goal attainment scale

Client Satisfaction

Client satisfaction refers to the measure of how products or services provided by a company meet or surpass the customer's expectations.

Evaluation Survey

A tool used to gather feedback, assess effectiveness, or understand perceptions, often in the form of a questionnaire.

  • Understand the role of evaluation tools in measuring client satisfaction and the effectiveness of social work practice.
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BD
Baylee DuernbergerMar 10, 2024
Final Answer :
A
Explanation :
An evaluation survey is an effective tool for measuring client satisfaction as it allows for gathering quantitative and qualitative data on specific aspects of the client's experience with the service. It also provides an opportunity for clients to give feedback on areas where improvements can be made. Other tools listed such as single-subject research, a rapid assessment instrument, and a goal attainment scale may yield important data for different purposes but are not directly related to measuring client satisfaction.