Which of the following is a correct step in removing and cleaning a hearing aid?

A) Clean only the external surfaces, not the canal portion.
B) Clean the top part of the canal portion of the device.
C) Insert a wax loop or toothpick into the hearing aid itself.
D) Remove the battery before taking the hearing aid from the ear.

The nurse should clean the top part of the canal portion of the hearing aid using the wax loop and wax brush,cotton-tipped applicator,pipe cleaner,or toothpick.Nothing should be inserted into the hearing aid.The external surfaces are cleaned with a damp cloth.The hearing aid should be turned off before removing it from the ear,but the battery is not removed at that step of the procedure.It would not likely be possible to remove the battery while the device was still in the ear.