Asked by Naibe Rosas on May 03, 2024
Verified
When Zachary purchased an Arctic Refrigerator from Best Bargain Store,the refrigerator came with a 36-month written full warranty.When the refrigerator malfunctioned,Zachary discovered that he was expected to ship the refrigerator at his expense to the Arctic factory in China where it was manufactured.There would be a four-month delay until he received his repaired refrigerator back from the factory.Discuss if these requirements to exercise the full warranty are lawful.
Full Warranty
A comprehensive guarantee that promises to repair or replace a defective product within a specified time frame without any cost to the consumer.
- Examine the safeguards provided to consumers by legislation on warranties.
Verified Answer
TH
Tiffany HerreraMay 08, 2024
Final Answer :
No,the consumer (Zachary)cannot be expected to do anything unreasonable to obtain warranty service under the Magnuson-Moss Warranty Act.If the refrigerator cannot be repaired within a reasonable time,the consumer is entitled to a replacement of the product or a refund of the purchase price.Both the four-month delay and having to ship the refrigerator to China are unreasonable.
Learning Objectives
- Examine the safeguards provided to consumers by legislation on warranties.