Asked by Kieron Smith on Jun 29, 2024
Verified
When you recognize that a patient in the waiting room will be required to wait much longer than originally expected,you should:
A) say nothing to the patient
B) tell the patient about the delay only if he or she asks
C) lie to the patient about how long the wait is likely to be
D) notify the patient tactfully and offer the option to reschedule
Notify the Patient
The process or act of informing a patient about certain aspects of their health status or changes in their care plan.
Waiting Room
An area where people sit or wait for their turn, especially in a doctor's office or hospital.
- Utilize suitable techniques for communicating with patients, focusing on empathy, maintaining confidentiality, and upholding professionalism.
Verified Answer
KF
Kwabena FrimpongJul 04, 2024
Final Answer :
D
Explanation :
Notifying the patient about the delay and offering the option to reschedule is the most respectful and professional way to handle the situation. It shows consideration for the patient's time and allows them to make an informed decision about their wait or to reschedule if the delay is inconvenient.
Learning Objectives
- Utilize suitable techniques for communicating with patients, focusing on empathy, maintaining confidentiality, and upholding professionalism.
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