Asked by Miftar Pozhari on May 16, 2024
Verified
When you are respectful of a caller, which of the five Cs of communication do you exhibit?
A) Cohesiveness
B) Courtesy
C) Completeness
D) Conciseness
E) Clarity
Courtesy
The showing of politeness in one's attitude and behavior toward others; a polite gesture or remark.
- Understand the significance of clear, succinct, and respectful communication with patients, colleagues, and other healthcare professionals.
Verified Answer
GM
Gershon MukulaMay 22, 2024
Final Answer :
B
Explanation :
Being respectful of a caller demonstrates courtesy, which is one of the five Cs of communication. Courtesy involves being polite, respectful, and considerate in communication.
Learning Objectives
- Understand the significance of clear, succinct, and respectful communication with patients, colleagues, and other healthcare professionals.
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