When words communicate one message while actions, body language, or appearance communicate something else it results in a(n) ___.

A) information filtering
B) mixed message
C) persuasive communication
D) prevarication
E) substantive conflict

Mixed Message

A communication that is conflicting or inconsistent, often leading to confusion or misunderstanding among the recipients.

Body Language

Nonverbal communication through gestures, expressions, and postures that can convey messages or emotions.

Information Filtering

The process of sorting, selecting, and presenting information based on predefined criteria or user preferences to reduce information overload.