When employees accept responsibility for good performance but deny responsibility for poor performance,they are demonstrating:

A) the fundamental attribution error
B) self-fulfilling prophecy
C) projection
D) self-serving bias

Self-Serving Bias

The common human tendency to attribute positive events to one's own character but attribute negative events to external factors.

Fundamental Attribution Error

The tendency to overemphasize personal characteristics and ignore situational factors when judging others' behaviors.

Self-Fulfilling Prophecy

A belief or expectation that influences behavior in a way that causes the belief to become true.