Asked by De'johna Sydnor on May 20, 2024
Verified
What type of listening skills allows a speaker to use a calm,clear-headed approach in speaking?
A) Empathic
B) Content
C) Critical
D) Active
E) Premium
Listening Skills
The ability to accurately receive and interpret messages in the communication process, essential for effective communication.
Calm Approach
A method or strategy characterized by tranquility and composure, often employed to handle situations or solve problems without stress or agitation.
- Identify the characteristics and advantages of different listening skills in a professional environment.
Verified Answer
TN
Tabitha NguyenMay 21, 2024
Final Answer :
A
Explanation :
Empathic listening skills involve being able to listen and understand the speaker's perspective and emotions. This type of listening allows the listener to remain calm, clear-headed, and non-judgmental in their approach to speaking. By understanding the speaker's perspective, the listener can respond in a way that is respectful and supportive, which can help maintain a positive and constructive conversation.
Learning Objectives
- Identify the characteristics and advantages of different listening skills in a professional environment.
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