What are the five basic formats for informational reports discussed in Chapter 17?

The five basic formats for informational reports discussed in Chapter 17 are:

1. Letter format: This format is typically used for short reports that are directed to an external audience. It is written in a formal style and includes a salutation, body, and closing.

2. Memo format: This format is used for internal reports within an organization. It is less formal than the letter format and includes a heading, introduction, discussion, and conclusion.

3. Manuscript format: This format is used for long, formal reports. It includes a title page, table of contents, introduction, body, conclusion, and references.

4. Formatted report: This format is used for routine, repetitive reports. It includes a title, date, and specific sections for different types of information.

5. Oral report: This format is used for presentations or meetings. It includes an introduction, body, and conclusion, and may also include visual aids.