Three years ago when he couldn't start his car, Bill discovered that his battery had gone dead. By replacing the battery, Bill had solved the problem. This morning Bill went to start his car and again found that it wouldn't start. Noting the similarities with before, Bill went and purchased a new battery for his car. Bill is making use of which problem-solving strategy?

A) analogy heuristic
B) working backwards
C) framing
D) means-end analysis

Analogy Heuristic

An analogy heuristic is a mental shortcut that allows individuals to solve problems and make judgments quickly by finding similarities between the current situation and past experiences.

Means-End Analysis

A problem-solving strategy that involves breaking down a problem into smaller problems and solving each one to reach an overall goal.

Working Backwards

A problem-solving strategy that involves starting from the desired outcome and working in reverse order to determine the steps needed to achieve that goal.