The ____________ of people's goals,and the ____________ of the situation in which they are going to negotiate,strongly shapes negotiation processes and outcomes.

Interests

Activities, subjects, or pursuits that capture attention, engagement, or concern.

Context

The circumstances, background, or settings that influence and give meaning to an event, statement, or idea.

Goals

Targets, objectives, or desired outcomes that individuals, groups, or organizations aim to achieve.