Asked by Sherelle Robinson on Jun 10, 2024
Verified
The level of product availability,also referred to as the ________,is one of the primary measures of a supply chain's responsiveness.
A) no stock out level
B) reliability level
C) customer service level
D) logistics measure
Product Availability
The extent to which goods or services can be purchased from a particular company or market at any given time.
Customer Service Level
A measure of the quality of service provided to customers, often quantified by the percentage of customer needs or orders that are satisfied within a given timeframe.
- Grasp the link between how readily available products are, how satisfied customers feel, and how quickly the supply chain reacts.
- Understand the pivotal role that ideal product availability plays in enhancing profit margins.
Verified Answer
AC
Anthony ChkeirJun 16, 2024
Final Answer :
C
Explanation :
The level of product availability is a key factor in determining the customer service level provided by a supply chain. It refers to the ability of the supply chain to meet customer demand without delays or stockouts. Higher product availability means better customer service and greater responsiveness of the supply chain. Therefore, choice C is the correct answer. Choices A, B, and D are incorrect because they do not directly relate to product availability as a measure of supply chain responsiveness.
Learning Objectives
- Grasp the link between how readily available products are, how satisfied customers feel, and how quickly the supply chain reacts.
- Understand the pivotal role that ideal product availability plays in enhancing profit margins.
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