Asked by Kaila Martinez on Jul 04, 2024
Verified
The _____ is a graphical representation of the contributing causes of a quality problem.
A) flowchart
B) fishbone diagram
C) control chart
D) histogram
E) mind map
Fishbone Diagram
A visual tool used for identifying and analyzing the causes of problems or defects, structured in a way that resembles the skeleton of a fish.
Quality Problem
A situation or issue that detracts from the quality or performance of a product or service.
Contributing Causes
Factors that collectively influence or lead to a specific outcome or effect.
- Elucidate the objectives and execution of quality assurance and audits within a management framework.
Verified Answer
GA
Gabbi AguayoJul 09, 2024
Final Answer :
B
Explanation :
A fishbone diagram, also known as an Ishikawa diagram or cause-and-effect diagram, is a tool that helps to identify and organize the possible causes of a quality problem by visually displaying them in categories such as people, process, equipment, materials, and environment. It is a useful tool for problem-solving and root cause analysis in quality management. Flowcharts, control charts, and histograms are other quality management tools that have different purposes and functions. Mind maps are also useful brainstorming tools but are not specific to quality management.
Learning Objectives
- Elucidate the objectives and execution of quality assurance and audits within a management framework.