The crisis phase typically begins with which of the following?

A) a trend that emerges on social media
B) an event that disrupts normal operations
C) a lawsuit filed against an organization
D) a misunderstanding with stakeholders

The crisis phase typically begins with an event that disrupts normal operations. This could be a natural disaster, a product recall, a cyber attack, or any other situation that requires a significant response from the organization. While trends on social media or misunderstandings with stakeholders can escalate into a crisis, they are not typically the initial trigger for the crisis phase. Similarly, lawsuits may be a symptom of a crisis, but they do not necessarily start the crisis phase.