Asked by Julian Munoz on Jul 22, 2024

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Stage Technologies is a London-based company that supplies engineering solutions for the entertainment industry. It has helped the boy-band Westlife make a flying entrance onto stage and provided stage-rigging packages for Princess Cruise's vessels. The company was established in 1994 after a couple of production designers decided that the automation of theater productions could be done more safely and more efficiently by using modular production rather than the old "build-as-needed" formula. The company installs winches, stage lifts, and other equipment commonly used in stage productions. The equipment is designed so it can be operated from a single console without awkward or heavy lifting. Both opera companies and theaters see the benefit of such a system, but many are reluctant to buy because of perceived costs. John Hastie and Mark Ager, the company's best salespeople, must design sales presentations that address these concerns. Ager is making a presentation to an opera company. The company's producer is planning a show that involves the lead tenor hovering over the audience, a stunt that requires a customized winch and lift system. So far, Ager has made four trips to the set in order to take measurements and evaluate the facilities. Ager is most likely using the ________ presentation method to convince the opera company that Stage Technologies should design and build the needed equipment.

A) logical reasoning
B) problem-solution
C) formula
D) persuasive selling
E) need-satisfaction

Problem-solution

A framework used to identify and define a problem followed by the development and implementation of potential solutions.

Customized Winch

A winch that is specially designed or modified according to the specific requirements of the user.

Opera Company

An organization that produces and presents operas to the public, often involving a combination of singers, orchestra, stage directors, and various other artists.

  • Understand the use of problem-solution sales presentation methods in customized selling situations.
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GG
Grace GardnerJul 28, 2024
Final Answer :
B
Explanation :
Ager's approach, involving multiple visits to take measurements and evaluate facilities to design a system that enables the lead tenor to hover over the audience, aligns with the problem-solution presentation method. This method focuses on identifying a specific need or problem the client has (in this case, creating a dramatic effect for a show) and then proposing a solution to meet that need (customized winch and lift system).