Asked by jayden pineda on Jun 16, 2024

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Relationship management is:

A) a negative, highly activated emotion.
B) one of three types of organizational commitment.
C) an outcome of emotional dissonance.
D) the highest level of emotional intelligence.
E) the opposite of employability the psychological contract.

Relationship Management

The strategies and techniques used to maintain and improve interactions with clients, customers, and stakeholders.

Emotional Intelligence

The ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.

Emotional Dissonance

The internal conflict experienced when one's genuine emotions differ from the emotions one is required to exhibit.

  • Become familiar with the constituents and value of emotional intelligence in occupational settings.
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Verified Answer

AE
Ajitha EbenezerJun 23, 2024
Final Answer :
D
Explanation :
Relationship management is a component of emotional intelligence, which includes the ability to manage relationships effectively and build rapport with others. It involves the ability to understand and respond appropriately to the emotions of others, and to manage one's own emotions in a constructive way in order to build strong and positive relationships. It is considered the highest level of emotional intelligence as it requires a high level of self-awareness, social awareness, and ability to manage emotions.