Olivia is a storeowner who tells a management class that she tries to match the appropriate management technique to the situation. What is her general approach to management?

A) Contingency
B) Excellence
C) Scientific management
D) Universal process
E) Systems

Management Technique

A method or approach used by managers to improve efficiency, solve problems, and achieve organizational goals.

Contingency

Contingency refers to a future event or circumstance that is possible but cannot be predicted with certainty, often implying the need for plans to address potential changes.

Scientific Management

A theory of management that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity.