Norm, the president of the heating and air conditioning division of his company, establishes a vision for his division that includes the idea of creating comfortable internal environments for thousands of workers. In the process of establishing this vision, Norm is engaging in the leadership behavior of ________.

A) direction setting
B) giving frequent feedback on performance
C) setting high expectations
D) being a servant leader.

Comfortable Internal Environments

Environments within buildings or other spaces that have been optimized for human comfort, often considering temperature, air quality, lighting, and ergonomics.

Leadership Behavior

The actions, mannerisms, and decisions demonstrated by someone in a leadership role, influencing and guiding a group towards its objectives.

Vision Setting

The process of establishing a clear and inspirational future state for an individual or organization, guiding planning and decision-making.