Multidimensional performance systems such as the balanced scorecard are appropriate for not-for-profit organizations but not for commercial businesses.

Multidimensional Performance

An approach to performance measurement that considers various aspects such as financial, operational, and people metrics to assess the overall effectiveness and efficiency.

Balanced Scorecard

An integrated set of performance measures that are derived from and support the organization’s strategy.

Commercial Businesses

Enterprises engaged in commercial, industrial, or professional activities with the aim of earning profits.