Milgram (1992) instructed his students to ask people on a busy New York City subway to give up their seats.Milgram found that

A) most people would turn over their seats when asked.
B) the students were verbally criticized for making the request.
C) response of the subway riders was the most interesting part of the study
D) his students frequently could not carry out the request.

The study did not find that most people would give up their seats when asked. The verbal criticism the students received was not the main focus of the study. The most interesting part of the study was not the response of the subway riders, but rather how the students carried out the request. Milgram found that his students frequently could not carry out the request, indicating the power of social norms and the difficulty of getting people to deviate from them.