Asked by Johnna-Bryante Rayphen on Jul 08, 2024
Verified
Many grocers have moved to an online order option in order to compete against major e-commerce sites, like Amazon. For example, some grocers allow customers to order groceries online, then the groceries are delivered the same-day with no delay. This is an example of what type of innovation?
A) operational
B) process
C) people
D) product
Process Innovation
The introduction of new or improved operational and work methods.
Operational
Pertaining to the activities that form the day-to-day functions and processes of an organization.
E-Commerce
The buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.
- Gain insight into the varied categories of innovation and their implications on organizational dynamics.
Verified Answer
MO
Mikaela OrensteinJul 09, 2024
Final Answer :
B
Explanation :
This is an example of process innovation, as it involves changes in the way services are delivered to customers, specifically through the introduction of online ordering and same-day delivery systems for groceries.
Learning Objectives
- Gain insight into the varied categories of innovation and their implications on organizational dynamics.