List the three areas where information systems play a vital role. What role does technology play in each area? Suppose you purchase a product from Amazon; describe how this purchase would flow through these three areas.

1) Executing the process a. Embedded/intertwined; Process fails without system working b. Example - if the Amazon crashes, the order wouldn't go through 2) Capturing and storing process data a. Sometimes happens inside the system but sometimes has to be entered into it b. Example - this is completely automated for Amazon (no person is involved); this is also part of the recommender system (automatic recommendations for cross-selling) 3) Monitoring process performance a. Instance level (specific task) or process level (the whole process); evaluation b. Example - this is how the order is tracked (order status) projected shipping dates, etc.