List seven suggestions to improve online etiquette.

1. Avoid personal attacks.
2. Stay focused on the original topic.
3. Don't present opinions as facts, 4. Use basic expectations for spelling, punctuation, and grammar.
5. Use virus protection.
6. Ask if this is a good time for an IM chat.
7. Watch your language and control your emotions.
8. Avoid multitasking. 9. Never assume you have privacy.
10. Don't use "reply all" unless everyone will benefit from your response.
11. Don't expect others to instantly reply to your email.
12. Don't waste others' time with sloppy, confusing, or incomplete messages.
13. Respect the boundaries of time and space.