Asked by Tabitha Lester on May 11, 2024
Verified
Like the rest of the office staff, Barry is still learning how to use the new EHR system installed in the medical office. He is with a patient and is attempting to document the patient's chief complaint in the EHR system, but he cannot get the system to accept the information. What should Barry do?
A) Tell the patient the new system is causing disruptions throughout the office
B) Ask the patient to wait while he tries repeatedly to get the system to work
C) Call the physician into the exam room to help him enter the information
D) Skip this step and tell the patient the physician will be in shortly
E) Document the patient's chief complaint on paper and enter it later into the EHR system
EHR System
Electronic Health Record System; a digital version of a patient's paper chart, making health information instantly accessible and shareable to authorized users.
Document
A written, typed, or electronic form of communication or piece of information.
Chief Complaint
The primary issue or concern that brings a patient to seek medical attention, often used as a starting point for clinical assessment.
- Understand the necessity of ongoing personnel development and system enhancements for efficient deployment of Electronic Health Records systems.
Verified Answer
JU
Jordan UrwinMay 16, 2024
Final Answer :
E
Explanation :
Documenting the patient's chief complaint on paper and entering it later into the EHR system is a practical solution that ensures the information is not lost and can be added to the patient's electronic health record once the issue is resolved or Barry becomes more familiar with the system. This approach minimizes disruption to the patient's care experience.
Learning Objectives
- Understand the necessity of ongoing personnel development and system enhancements for efficient deployment of Electronic Health Records systems.