Asked by Maddy Wilkins on May 03, 2024
Verified
It is recommended that you use which of the following words when composing collection letters?
A) neglected
B) ignored
C) failed
D) overlooked
Collection Letters
Written notices sent by creditors to debtors requesting payment of overdue balances.
Overlooked
Failed to be noticed or considered; omitted due to inattention.
- Study the compliance and ethical considerations crucial to billing and collections, including the administration of credit balances and required disclosures according to the Truth in Lending Act and the Fair Debt Collection Practices Act.
Verified Answer
ZK
Zybrea KnightMay 06, 2024
Final Answer :
D
Explanation :
"Overlooked" is recommended because it implies a mistake or oversight rather than intentional avoidance or failure, which can help maintain a positive tone in collection letters.
Learning Objectives
- Study the compliance and ethical considerations crucial to billing and collections, including the administration of credit balances and required disclosures according to the Truth in Lending Act and the Fair Debt Collection Practices Act.