Asked by Jimmy Batista on Jun 13, 2024
Verified
ISO 9001:2015 provides a tested framework for a systematic approach to consistently delivering product that satisfies customers' expectations by:
A) dictating how quality requirements should be met in every organization.
B) dictating scope and flexibility for quality system implementation.
C) assuming all national cultures will meet quality requirements the same way.
D) assuming all business sectors will meet quality requirements the same way.
E) providing a set of standardized requirements a quality system must meet.
ISO 9001:2015
An international standard that specifies requirements for a quality management system (QMS).
Quality System
A structured framework for managing and improving all aspects of an organization's operations, ensuring consistency, efficiency, and satisfaction.
Customer Expectations
The set of assumptions, desires, and needs that a customer has regarding a product or service.
- Gain an understanding of diverse quality control tactics and tools applied in advancing processes.
- Comprehend the framework of Quality Function Deployment (QFD) and its role in transforming customer demands into concrete specifications.
Verified Answer
BM
Bailey MauleJun 19, 2024
Final Answer :
E
Explanation :
ISO 9001:2015 provides a set of standardized requirements a quality system must meet, which allows for flexibility in implementation while ensuring consistency in delivering products that satisfy customers' expectations. It does not dictate how quality requirements should be met in every organization, assume all national cultures or business sectors will meet quality requirements the same way.
Learning Objectives
- Gain an understanding of diverse quality control tactics and tools applied in advancing processes.
- Comprehend the framework of Quality Function Deployment (QFD) and its role in transforming customer demands into concrete specifications.