Asked by Devon Hupka on Jul 01, 2024
Verified
Informal business surveys that report customer satisfaction with a company's products are called social audits.
Social Audits
A formal evaluation of an organization's social, ethical, and environmental performance.
Business Surveys
Research tools used to collect data and insights from businesses on various economic, marketing, or industry-specific topics.
Customer Satisfaction
Customer satisfaction is a measure of how products and services supplied by a company meet or surpass customer expectation.
- Comprehend the objectives and elements of social audits.
Verified Answer
ZK
Zybrea KnightJul 03, 2024
Final Answer :
False
Explanation :
Social audits are a way of measuring a company's social and environmental performance, not customer satisfaction with products. Customer satisfaction surveys are a different tool used to gauge consumers' opinions about a company's products or services.
Learning Objectives
- Comprehend the objectives and elements of social audits.