Asked by Jackson Hooper on Jun 06, 2024
Verified
In written communication,avoid using all capital letters except for emphasis of a single word or short phrase.
Written Communication
The process of conveying messages or information through written symbols, including letters, emails, and reports.
Capital Letters
Uppercase letters used in writing for emphasizing, starting sentences, and proper nouns.
- Acquire knowledge on the essentials of tone and formality for effective business communication.
Verified Answer
CK
cengiz kavakl?Jun 13, 2024
Final Answer :
True
Explanation :
Using all capital letters in written communication is commonly regarded as shouting and can come across as aggressive or rude. It is best to avoid it except when emphasizing a single word or short phrase.
Learning Objectives
- Acquire knowledge on the essentials of tone and formality for effective business communication.