In using verbal responses to assist the patient's narrative, some responses focus on the patient's frame of reference and some focus on the health care provider's perspective. Which is an example of a verbal response that focuses on the health care provider's perspective?

A) Empathy
B) Reflection
C) Facilitation
D) Confrontation

When the health care provider uses the response of confrontation, the frame of reference shifts from the patient's perspective to the perspective of the health care provider, and the health care provider starts to express his or her own thoughts and feelings. Empathy, reflection, and facilitation responses focus on the patient's frame of reference. Empathy, reflection, and facilitation responses focus on the patient's frame of reference. Confrontation focuses on the health care provider's frame of reference and involves the health care provider expressing his or her own thoughts and feelings.