Asked by Belinda Riojas on Jul 12, 2024
Verified
In the service sector, scheduling customers is ________, and scheduling the workforce is ________.
Scheduling Customers
Scheduling customers involves allocating specific times and resources for serving customers in various contexts, such as appointments or deliveries, to enhance efficiency and customer satisfaction.
Workforce
The group of individuals who are currently employed or are available for employment, including both full-time and part-time workers.
- Gain insight into methods for capacity planning, evaluating capacity through various measures, and the critical nature of decisions concerning capacity.
Verified Answer
GM
Learning Objectives
- Gain insight into methods for capacity planning, evaluating capacity through various measures, and the critical nature of decisions concerning capacity.