Asked by Chih-Hsiang Chang on May 07, 2024
Verified
In most messages making a claim or requesting adjustments, assume that a fair adjustment will be made and open with a straightforward statement of the problem.
Fair Adjustment
A reasonable modification or change made to rectify or balance a situation.
Straightforward Statement
A clear and unambiguous expression or declaration that is easy to understand and interpret.
- Learn the importance of clarity and specificity in making requests or claims.
- Recognize the value of maintaining a professional tone, even in potentially negative situations.
Verified Answer
MR
Matthew RooneyMay 11, 2024
Final Answer :
True
Explanation :
Opening with a straightforward statement of the problem sets the tone for a constructive conversation and assumes that the issue will be resolved fairly.
Learning Objectives
- Learn the importance of clarity and specificity in making requests or claims.
- Recognize the value of maintaining a professional tone, even in potentially negative situations.