In a C.O.D.shipment,the buyer receives non-conforming goods.The buyer must first accept and pay for the goods,and then make a claim against the seller.

C.O.D. Shipment

Cash on Delivery Shipment - A transaction in which payment for a good is made at the time of delivery rather than in advance.

Non-conforming Goods

Non-conforming goods are products delivered to a buyer that do not meet the specifications or quality standards agreed upon in a contract of sale.

Claim

A demand or request for something considered due, such as money, property, or enforcement of a legal right.