If it is a company's policy to intentionally mislead potential customers about some aspect of a product, a sales rep that carries out this policy by misleading the customer cannot be held legally accountable.

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Kiana Finstad · Accepted Answer

Final Answer : False, Explanation :  Misleading customers is a violation of consumer protection laws and is considered fraudulent. Therefore, a sales rep who intentionally misleads a customer could be held legally accountable for their actions, regardless of the company's policy.

If it is a company's policy to intentionally mislead potential customers about some aspect of a product, a sales rep that carries out this policy by misleading the customer cannot be held legally accountable.

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