Asked by Pamela Lorraine on Jun 19, 2024
Verified
Herbert Kelmen identified three levels of conformity. They are: ___________, ______________, and __________________.
A) compliance, instrumental, influence
B) influence, motivation, force
C) control, dependence, identification
D) compliance, identification, internalization
E) force, internalization, influence
Compliance
Adhering to laws, regulations, guidelines, and specifications relevant to business operations or practices.
Identification
The psychological process of associating oneself with certain groups, ideals, or characteristics.
Internalization
The process by which individuals incorporate external standards or behaviors into their own belief and value system.
- Recognize the different reactions to authority, including opposition, acquiescence, and adaptation.
- Define and distinguish various terms and theories related to power and influence in organizational behavior.
Verified Answer
EM
Elena ManrezaJun 19, 2024
Final Answer :
D
Explanation :
Kelmen identified three levels of conformity: compliance, identification, and internalization. Compliance occurs when an individual changes their behavior to conform to the group, but their private beliefs remain the same. Identification occurs when the individual changes both their behavior and beliefs to conform to the group, but only while in the presence of the group. Internalization occurs when the individual changes their behavior and beliefs to conform to the group, even in the absence of the group.
Learning Objectives
- Recognize the different reactions to authority, including opposition, acquiescence, and adaptation.
- Define and distinguish various terms and theories related to power and influence in organizational behavior.