Frances's mother warmly greeted an old friend in the grocery store.After observing her mother,Frances smiled,too.Frances engaged in social referencing to guide her own reaction to her mother's friend.

Social referencing refers to the process of observing and interpreting the reactions of others to guide one's own behavior and emotions in a particular social situation. In this scenario, Frances observed her mother's warm greeting to her friend and smiled, indicating that she used social referencing to inform her own reaction.