Asked by Laura De Luna on Jul 02, 2024
Effective listening increases the level of trust between organizations and between individuals.
Effective Listening
Effective listening is the process of actively paying attention, understanding, responding to, and remembering what is being said.
Trust
The reliance on the integrity, strength, ability, surety, or truth of someone or something, forming the foundation of interpersonal relationships and business dealings.
Organizations
Entities or groups composed of individuals working together towards common goals or purposes.
- Outline procedures for optimal listening.
- Gain an understanding of the complexities involved in the dynamics of communication in a professional context, highlighting the interplay between verbal and nonverbal elements.
Learning Objectives
- Outline procedures for optimal listening.
- Gain an understanding of the complexities involved in the dynamics of communication in a professional context, highlighting the interplay between verbal and nonverbal elements.