Effective business writers use ________ to help readers prepare for upcoming information and ________ to help them verify and clarify what they've just read.

A) introductions; conclusions
B) previews; reviews
C) synopses; executive summaries
D) headings; subheadings
E) executive summaries; reviews

Previews

A brief overview or summary of a document, presentation, or piece of media to give the audience an idea of what to expect.

Executive Summaries

Concise overviews at the beginning of documents that summarize the most important points or findings for quick understanding by readers.

Synopses

Brief summaries or outlines of the main points or plot of a piece of work, such as a book, film, or article.