e-Commerce managers should be aware that being good-natured, empathetic, caring, and courteous are characteristic of people with which personality trait?

A) Openness to experience
B) Agreeableness
C) Locus of control
D) Emotional stability
E) Extroversion

Big Five Personality Dimensions

Five broad domains that define human personality and account for individual differences: Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.

Agreeableness

A personality trait characterized by warmth, kindness, and a cooperative or sympathetic attitude towards others.