Discuss the steps in developing an audience profile.

First,identify your primary audience.For some messages,certain audience members may be more important than others.Determine audience size and geographic distribution.A message aimed at 10,000 people spread around the globe will probably require a different approach than one aimed at a dozen people down the hall.The next step is to gauge audience members' level of understanding.If audience members share your general background,they'll probably understand your material without difficulty.If not,your message will need an element of education to help people understand your message.Also,understand audience expectations and preferences.For example,will members of your audience expect complete details or just a summary of the main points? In general,for internal communication,the higher up the organization your message goes,the fewer details people want to see.Finally,forecast probable reaction.If you expect a favorable response,you can state conclusions and recommendations up front and offer minimal supporting evidence.If you expect skepticism,you can introduce conclusions gradually and with more proof.