Countertransference takes place when a counselor _________________________________.

A) keeps their emotional reactions toward the client out of counseling
B) projects back onto a client in a way that affects therapeutic neutrality
C) has insight into their unconscious reactions to their clients
D) shares an undesirable feeling about a client with the client

Countertransference occurs when a counselor projects their own feelings, attitudes, or previous experiences onto a client, which can compromise their impartiality and neutrality as a therapist. It is important for counselors to acknowledge and manage their countertransference reactions in order to maintain a professional and effective therapeutic relationship. Choices A, C, and D are not accurate descriptions of countertransference.