Conflict as it is experienced in the daily workplace involves at least two basic forms, ________ and _______.

A) rational conflict and irrational conflict
B) sanctioned conflict and ad-hoc conflict
C) substantive conflict and emotional conflict
D) bureaucratic conflict and personal conflict
E) institutional conflict and rational conflict

Substantive conflict refers to conflicts over goals, ideas, and resources, while emotional conflict involves personal differences and feelings of tension or frustration between individuals. These two forms of conflict are common in the workplace and can often overlap. Understanding and effectively managing both types of conflict is important for maintaining a productive work environment.