Chelsea explains to her therapist that she feels like she is a disappointment to her family.Her client-centered therapist responds,"I am hearing that you feel you have let your family down and would like to change that." Chelsea's therapist is demonstrating

A) genuineness.
B) empathy.
C) transference.
D) acceptance.

The therapist is showing empathy by reflecting back Chelsea's feelings and demonstrating understanding of her experience. Genuineness would involve the therapist being authentic and transparent with their own feelings and reactions, which is not demonstrated in this statement. Transference involves the client projecting their feelings and experiences onto the therapist, which is not happening in this scenario. Acceptance is a general counseling principle, but is not specifically demonstrated in this statement.