Asked by clara batista on Jun 15, 2024
Verified
Briefly describe the formal and informal channels that communication travels within an organization.
Formal Channels
Official, recognized pathways for communication or information dissemination within an organization.
Informal Channels
Communication paths that are not officially sanctioned within an organization and often rely on personal relationships.
- Distinguish between formal and informal communication channels in an organization.
Verified Answer
MH
Melissa HenriquezJun 16, 2024
Final Answer :
Formal: Horizontal (between people on the same level of authority) and vertical (information travels up and down the levels of authority) channels.Informal: The grapevine (information passes unofficially in many directions through a web-like pathway).
Learning Objectives
- Distinguish between formal and informal communication channels in an organization.
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